Employer Id: 702476
Employer Name: PHN Enterprises Ltd
JobTitle: Receptionist/Customer Service
Location Name: Overross Industrial Estate
Minimum Salary: 13.5
Maximum Salary: 13.5
Yearly Minimum Salary: 26325
Yearly Maximum Salary: 26325
Salary Type: per hour
Salary: £13.50 per hour
Date Posted: 17/09/2026
Expiration Date: 29/10/2026
Part Time:
Full Time: 1
Contract Type: Permanent
Job Description: We are an accident repair centre looking for a new member to join our customer service team.
You will be the first point of contact for our customers. The position requires someone who has a great telephone manner and is confident talking to customers & work providers, and can provide them with accurate information.
We are looking for:
- Someone with previous experience in a customer service, reception or administrative role (motor trade would be a bonus)
- A calm, friendly & patient manner
- Excellent communication skills
- Good organisational skills and comfortable using software to book jobs in, keeping records & creating invoices
- A team player who can help support our other departments
- A full UK licence is desirable
Key tasks are:
- Setting up new jobs on our job costing system with accurate information
- Answering calls from customers & work providers
- Updating customers & work providers by phone and email
- Updating the jobs to record communications
- Taking card payments
- Recording vehicles as they come on site
- Handing over courtesy cars
Our opening hours are Monday to Friday. There is no weekend work required.
On site parking