Key Responsibilities
Acting as the primary clerical support resource for internal and external customers.
Managing telephone, fax and e-mail queries from third parties.
Maintaining customers files in line with data protection requirements.
Accurate dispatching of information as required via external courier.
Accurately data entry onto the in-house information system.
Working within established processes and key performance indicators.
Liaison with other teams and medical colleagues.
Data collation.
General office administration duties, including documenting invoices, updating spreadsheets and filing.
Other ad hoc duties as required.
Qualifications & Experience
IT literacy: Able to confidently use MS Word, Excel and Outlook to a basic standard e.g., Able to create letters from scratch, use spread sheets to capture, update and store data in a clear and logical manner from scratch. Able to read and send emails / attachments etc.
EEO Statement
• MAXIMUS is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. • We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long-term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. Your Guaranteed Interview application will only be shared with the hiring manager and the local resourcing team. • Where reasonable, MAXIMUS will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.