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Receptionist Administrator (HQ Job Share)

Part time hours: 13:30 – 18:30 Monday - Friday

About People’s Partnership:

At the heart of our not-for-profit organisation is a commitment and a motivation to make the future-saving experience a simple one for our members. We champion fairness and simplicity, not profit-chasing. Imagine a financial adventure where everyone's a winner, fuelled by our exceptional service and brought to life by the fantastic individuals who work for us. We're a diverse employer with a flexible, hybrid working approach, ensuring everyone gets the opportunity to come to work and be the best version of themselves.

What you'll be doing:

This role is pivotal in delivering a professional and welcoming front-of-house experience, while also providing essential day-to-day administrative and operational support to ensure the workplace runs seamlessly. Acting as an ambassador for People’s Partnership, the successful candidate will represent the organisation with professionalism, warmth, and inclusivity, creating a positive and memorable experience for every visitor and colleague. Working within a job-share arrangement, the Receptionist / Office Administrator serves as a central point of contact for visitors, contractors, and internal teams, while supporting on-site colleagues with a proactive, hands-on approach. Combining a strong customer service ethos with efficient office administration and facilities support, this role plays a key part in maintaining a smooth, well-organised, and welcoming working environment.

• Act as the first point of contact for all visitors, contractors and colleagues, providing a warm,
• professional welcome.
• Manage visitor and contractor sign-in processes, including issuing and logging passes and keys.
• Ensure the reception area and shared front-of-house spaces are tidy, well-presented and compliant with health and safety standards
• Ownership for the coordination of workplace gym access, including scheduling induction and personal training sessions, ensuring H&S forms are completed, liaising with third-party personal trainer and maintaining accurate records.
• Provide flexible ad-hoc administrative support across Workplace and Facilities and supporting day[1]to-day operational needs.
• Support on-site employees with day-to-day office queries and general workplace requests.
• Coordinate and manage daily visitor and accessible car parking, ensuring efficient use of space and availability.

What we’re looking for:

• Experience in a reception, front-of-house, office support or workplace role within a professional environment.
• Strong customer service skills with the ability to act as a professional and welcoming ambassador for People’s Partnership.
• Proven ability to manage day-to-day operational tasks, including supporting meeting rooms, shared spaces and general office needs.
• Comfortable handling security-sensitive processes such as access passes, keys and visitor management, with strong attention to detail and risk awareness.

What you can expect from us:

• Generous pension contributions with an employer contribution of up to 14%
• Real living wage
• Income protection, critical illness cover & death in service insurance
• Employee healthcare
• Parental and adoption leave
• Learning & development opportunities and study support
• Travel season ticket loans
• Grab & Go Deli Café at our Crawley offices
• Volunteering days and charity payroll giving
• Onsite gym
• Ride-to-Work scheme
• Social clubs and events

You can learn more about how we support our employees on our website.

Disability Statement

People's Partnership is an equal opportunities employer. We believe everyone has the right to be treated fairly, with dignity and respect. We are committed to treating all our people (and all who apply for a role at People's Partnership) equally and enabling them to perform at their best and demonstrate what they have to offer. This role may support hybrid working. To make use of this arrangement, employees must have an appropriate home working environment, including a private workspace and reliable, secure high speed internet that enables them to perform their duties effectively. We are a disability committed employer, please let us know if you need any reasonable adjustments made to our recruitment process (application, selection assessments where relevant, and interview) to enable you to show us the best “you”.