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Role: General Administrator - Professional Qualifications

Location: Raynes Park - SW20 0BA

Working Model: Hybrid - Wednesdays & Thursdays in the office, 3 days working from home

We’re looking for an organised and detail-focused General Administrator to support the smooth running of our professional qualification programmes, including CIPD and CMI.

This is a great opportunity to play a key role behind the scenes - keeping things running efficiently, ensuring records are accurate, and supporting a positive experience for our learners.

• Support the day-to-day administration of qualification programmes
• Manage enrolments, submissions and learner records
• Respond to learner and stakeholder queries in a friendly, professional way
• Help track assessments and support quality assurance processes
• Maintain accurate data across systems like Moodle, Salesforce and SharePoint
• Produce reports and keep documentation organised and compliant

• Previous admin experience and strong organisational skills
• Great attention to detail and ability to manage multiple tasks
• Confident using Microsoft Office (especially Excel and Outlook)
• Clear, professional communication skills

Nice to have: Experience with CIPD/CMI, Moodle, or CRM systems like Salesforce

• Hybrid working
• Opportunity to build experience in professional qualifications
• Supportive team with a focus on continuous improvement

If you’re someone who enjoys keeping things organised, working with data, and supporting a great learner experience, we’d love to hear from you.