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Employer Id: 647855


Employer Name: Countrywide HQ


Job Id: 56572957


JobTitle: Customer Service Advisor


Location Name: Plymouth



	
Minimum Salary: 

	
Maximum Salary: 

	
Yearly Minimum Salary: 

	
Yearly Maximum Salary: 




Salary Type: per annum


Salary: 



Date Posted: 03/03/2026


Expiration Date: 14/04/2026



External URL:  https://ars2.equest.com/?response_id=7a6406febcac4ed292e0157e46214419


Job URL:  https://www.reed.co.uk/jobs/customer-service-advisor/56572957



Part Time: 


Full Time: 1


Contract Type: Permanent


Job Description: 

Job Description

We’re looking for a highly motivated Customer Service Advisor to complement our fantastic team in our Lettings Support Centre in Plympton. As a Customer Service Advisor, you will provide property management and tenancy administration support services to branches, landlords and tenants.

We offer a clear, defined career path, support to study for relevant job qualifications and a fantastic reward and recognition scheme, all wrapped up in a fun and positive working environment.

Salary: £24,670

What’s in it for you?
     
  • Support in training towards ARLA – NFOPP qualifications
  • Basic salary £24,670, additional £1,000 once qualified
  • Industry leading training and development
  • Demonstrable career ladder
  • Opportunities for progression
  • Collaborative, rewarding and fun environment
  • Team incentives
 

Key responsibilities of a Customer Service Advisor:

The main purpose of your role is to provide a property management and tenancy administration support service to branches, landlords and tenants. You will also co-ordinate and liaise with contractors to ensure repair/maintenance works are carrier out in time  and to agreed standards and co-ordinate and arrange relevant statutory safety checks. Skills and experience required to be a successful Customer Service Advisor:
     
  • Outstanding Customer Service skills
  • Solid administration skills
  • Resilient, positive, numerate and detail oriented
  • Organised and able to prioritise workload in a faced paced environment
  • Excellent verbal and written communication skills
  • IT literate (MS Office, internet, email systems)
 

Benefits:
     
  • Aviva Digicare + workplace / Cycle to work scheme
  • Colleague discount scheme / Perks at work / Gym discounts
  • Life assurance / Workplace pension scheme
 

Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief,  marital status, or pregnancy and maternity.

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