Employer Id: 540317
Employer Name: Kingdom People
JobTitle: Customer Service Administrator
Location Name: Newton-le-Willows
Minimum Salary: 26000
Maximum Salary: 26500
Yearly Minimum Salary: 26000
Yearly Maximum Salary: 26500
Salary Type: per annum
Salary: £26,000 - £26,500 per annum
Date Posted: 16/01/2026
Expiration Date: 27/02/2026
Part Time:
Full Time: 1
Contract Type: Permanent
Job Description: Job Title: Customer Service Administrator
Location: Newton-le-Willows
Job Type: Full-time / Permanent
Salary: £26,500
About the Role
We are seeking a reliable and customer-focused Customer Service Administrator to join our team. This role is ideal for someone who enjoys working with people, has strong organisational skills, and takes pride in delivering excellent customer service.
Key Responsibilities
- Handle customer enquiries via phone, email, and online channels
- Provide accurate information and resolve customer issues efficiently
- Process customer requests, orders, or service updates
- Maintain and update customer records and internal systems
- Liaise with internal teams to ensure timely resolution of queries
- Carry out general administrative duties to support the department
- Ensure all interactions meet company service standards
Skills & Experience
- Previous experience in a customer service or administrative role (preferred)
- Excellent communication skills, both written and verbal
- Strong attention to detail and organisational skills
- Confident using IT systems, including Microsoft Office
- Ability to prioritise tasks and work under pressure
- Professional, positive, and customer-focused attitude
INDAB