Employer Id: 420027
Employer Name: Renault Retail Group UK Ltd
JobTitle: Receptionist / Dealership Host - Part time
Location Name: Cardiff
Minimum Salary: 11050
Maximum Salary: 11050
Yearly Minimum Salary: 11050
Yearly Maximum Salary: 11050
Salary Type: per annum
Salary: £11,050 per annum
Date Posted: 15/01/2026
Expiration Date: 26/02/2026
Part Time:
Full Time: 1
Contract Type: Permanent
Job Description: Renault Cardiff has an exciting opportunity for a Receptionist / Dealership Host to join our friendly team on a part time basis. This is a customer facing role which involves being the first point of contact for customers either by welcoming them to the dealership or dealing with them over the phone in a polite and professional manner.
Working pattern
The working hours are Friday 8am-6pm, Saturday 8.30am-5pm with 30 minutes lunch break. This is 17 hours per week. Holiday cover for the other Receptionist will be required (advance notice given).
What you’ll be doing
- Meet and greet all customers and visitors warmly and professionally, and direct them to the relevant individual/department in a helpful and welcoming manner.
- Answer incoming telephone calls in line with Renault Retail Call handling standards and warm transfer customers to the relevant person / department.
- Accurately direct callers to the appropriate person / department. Relaying messages and personally ensuring that the call is returned
- Ensure that the reception phone is always attended during opening hours and that reception cover is arranged in advance of breaks, lunch, holiday and other absences.
- Complete daily employee site attendance register and send completed form to HRM in a timely manner.
- Ensure all visitors to the site are logged in the visitors’ book.
- Accept delivery of small parcels and advise addressee for collection.
- Create and maintain incoming call logs and walk-in customer list
What you’ll bring
- Extensive previous experience working in a fast-paced receptionist / host role
- Ability to provide an outstanding level of customer service
- Experience in operating a telephone switchboard and a computer-based messaging system (desirable)
- Ability to manage incoming and outgoing post and deliveries
- Effective communication skills with a warm friendly manner
- Pleasant, helpful and courteous manner
- Proficiency in Microsoft Office Suite and CRM software
What’s in it for you
- A salary of £11,050 pa
- 25 days annual leave plus Bank Holidays (pro rata)
- Holiday buy / sell scheme
- Pension scheme with life assurance
- Subsidised car option after 3 months’ service (loan plan scheme)
- Share options
- Enhanced maternity and paternity leave
- Gym membership discount
- Cycle-to-work scheme, discounts on company products and services
- Learning and development opportunities
- Superb career opportunities Group-wide
Interested? Apply now!