UK, North West, Manchester and Wythenshawe Job Search



	
Posted by:
Employer Id: 694897
Employer Name: ForeverRED Communication LTD
Job Id: 56270656
JobTitle: RETAIL MANAGER
Location Name: Boston
Minimum Salary: 37000
Maximum Salary: 43000
Yearly Minimum Salary: 37000
Yearly Maximum Salary: 43000
Salary Type: per annum
Salary: £37,000 - £43,000 per annum, OTE
Date Posted: 03/01/2026
Expiration Date: 14/02/2026
External URL:
Job URL: https://www.reed.co.uk/jobs/retail-manager/56270656
Part Time:
Full Time: 1
Contract Type: Permanent
Job Description:

Who We Are

Do you want the chance to build a career in retail? At ForeverRED Communications LTD we are a partner of VodafoneThree and we are an independent franchise that provide you with the opportunity to develop and contribute to a growing local business. At our Boston store you will be responsible for a team of around 6 colleagues and you will work closely with your area operations manager and work as a team with other Retail store manager in the business.


Partnering with VodafoneThree we’re here to help build a network the UK can count on – one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online – we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future’s being built – today.


Working with VodafoneThree we’re creating more than the UK’s best network. We’re helping close the digital divide, empower communities and drive meaningful progress.


We believe that everyone should feel they belong. Whoever you are and whatever your story, there’s space for you here. We’re building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves.


You’ll join a team that genuinely cares – about each other, about our customers, and about the future we’re building. From day one, you’ll be welcomed, valued and encouraged to bring your whole self to work.


Why ForeverRED Communications and VodafoneThree?


Join us and you’ll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last.


We’re not just expanding connectivity; we’re reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities.


Join our retail teams to be the friendly face our customers see as they walk into one of our stores. Where it’s our job to connect with our customers, helping them to get the most out of their technology, whilst providing an outstanding and memorable experience.


What you’ll do


You will lead, motivate, coach and develop the store team to deliver an exceptional customer experience and exceed store performance targets. You will approach every interaction with customers as an opportunity to increase revenue and customer experience, whilst using solution based selling and offering products and services that meet the customers needs.


  • Working with the support of your Area Operations Manager you will leader of the Store and staff, managing operational decisions.
  • Motivating the team and be involved with coaching, developing and supporting the team
  • Maintain store performance and operations, monitoring, analysing and reporting on the performance
  • Training on new services and refresher training of relevant and required topics
  • Accountable for ensuring the store acts within the guidelines of the FCA
  • Expert in systems, products and systems, particularly with new product launches
  • Engage with the community (I.e shopping centre, job centre) etc.
  • Bring the customer experience into the fore front of every decision, acting as a role model to deliver brilliant customer experience
  • Always act with good conduct, ensuring our customers are given correct and relevant information ensuring their needs are met and allowing them to make an informed decision


Who you are


  • Demonstrated experience in retail management, including overseeing store operations and driving performance to achieve targets
  • Proven ability to recruit, train, and develop team members, delivering effective coaching and performance management to maximise team potential and maintain high standards of customer service
  • Track record of monitoring, analysing, and reporting on store performance to inform on improvements
  • Knowledge of Vodafone’s products and services, as well as a strong understanding of competitor offerings within the telecoms sector is highly desirable
  • Experience providing exceptional customer service, ensuring all interactions are aligned with company values and customer needs


Worried that you don’t meet all the desired criteria exactly?

We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.


What we offer

A Basic Salary of Between £34,000 and £36,000 with a realistic bonus opportunity of around £3000 to £5000 per annum.

We care about our people’s success by offering great pay, bonuses, up to 28 days off plus bank holidays. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies.


Need to Know


We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.


During the interview, we want you to rely on your own knowledge and skills to show us who you really are—your personality, creativity, and abilities. Above all, we’re looking for authenticity and can’t wait to get to know the real you.