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Posted by:
Employer Id: 434227
Employer Name: Kaplan
Job Id: 54802012
JobTitle: Student Administration Manager
Location Name: Leeds
Minimum Salary: 32897
Maximum Salary: 32897
Yearly Minimum Salary: 32897
Yearly Maximum Salary: 32897
Salary Type: per annum
Salary: £32,897 per annum
Date Posted: 07/04/2025
Expiration Date: 21/04/2025
External URL: https://kaplan-international.hirehive.com/student-administration-manager-remote-9hNuqB?source=Reed
Job URL: https://www.reed.co.uk/jobs/student-administration-manager/54802012
Part Time:
Full Time: 1
Contract Type: Permanent
Job Description:

Reference number: JR246318

Location: Remote working with opportunity to access central Leeds office

Working pattern: Full Time

Contract Type: Permanent

Number of roles: 1

Salary: £32,897 per annum

We are looking for a Student Administration Manager to join our team.

The Student Administration Manager is responsible for providing a professional support service to all colleagues at Kaplan Open Learning (KOL); including responsibility for co-ordination and maintenance of the administration processes and frameworks for our partner Universities. The team provides support, advice and guidance in relation to a range of administration processes including academic regulations, Board of Examiners procedures, academic integrity and extenuating circumstances.

What you’ll bring to the role

Essential

  • A first degree

  • Experience of working in an academic administrative role in higher education.

  • Experience of interpreting and explaining complex policies and procedures.

  • Ability to communicate with staff at all levels to provide advice and guidance on quality assurance policies and procedures.

  • Strong interpersonal skills, comfortable liaising with staff at all levels.

  • Excellent IT skills, primarily Word, Excel, Powerpoint and online meeting software such as Zoom and Microsoft Teams.

  • Excellent organisational skills with attention to detail and ability to follow processes.

Desirable

  • Experience of dealing with higher education administration procedures including academic integrity, extenuating circumstances and late submission.

  • Experience of problem solving in an educational environment

  • Experience of servicing Committees and Boards

  • Experience of line management.

  • Advanced Excel skills such as use of formulas, pivot tables and V lookup


What we do

Kaplan Open Learning is one of the world’s largest and most experienced providers of online degree education. We currently work with two UK partner Universities to deliver undergraduate and postgraduate degree programmes. Our students complete their studies through online learning using our interactive virtual classroom with rich multi-media resources which provide a gateway to a learning community supported by a dedicated academic and professional services team.

Our mission is to continue to transform students’ lives and careers by delivering and expanding our suite of innovative, industry led and career enhancing higher education programmes.


What we offer

As well as a competitive salary, hybrid/home working where possible, and paths for career progression, we offer a comprehensive benefits package that includes:

  • 28 days annual leave*

  • Big discounts on Kaplan courses for you and your family

  • 24/7 confidential helpline providing counselling and other support services

  • Company pension contributions

  • Maternity, Adoption, Shared Parental and Paternity/Partner pay which is well above statutory levels

  • Medicash Health Cash Plan

*Please note that the annual leave entitlement will be calculated on a pro rata basis if the role is part time.

How to apply


To apply for this role please submit a CV along with a Cover Letter. In your cover letter please answer the following questions as part of your application to help us understand how your experience relates to this role:

  • What is your experience of academic administration in higher education? (100 words maximum)

  • Why do you want to work for a provider of online higher education? (100 words maximum)

The closing date for applications is 21 April 2025. Note, we recommend that you apply at the earliest as we reserve the right to close the role before the closing date if we have gathered a suitable shortlist.